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Is it prints or real painting?
We primarily offer canvas prints, which are high-quality reproductions of original artwork. You can easily identify our prints by checking the product name, where we clearly specify that it's a print. However, we also occasionally feature original paintings for sale. These are clearly labeled as "original paintings" in the product name. While prints make up the majority of our offerings, we take pride in providing both options to suit different preferences and budgets.
Where Do You Deliver?
We currently offer efficient shipping to locations across the US and UK. Our dedicated team ensures prompt delivery of your order to your desired address within these regions.
What are your shipping and delivery options?
We offer fast and reliable shipping options to ensure your canvas print arrives safely and promptly. Shipping times may vary depending on your location and selected shipping method. Rest assured, we carefully package each print to protect it during transit.
What is your return policy and do you offer any guarantees?
We want you to be completely satisfied with your purchase. That's why we offer a 30-day trial period for our canvas prints and posters. This means you can try out the artwork in your home for a whole month before making your final decision. We believe this gives you ample time to assess whether the artwork fits your wall, complements your decor, meets your expectations in terms of quality and color, and ultimately brings joy to your space.
During the trial period, ask yourself:
- Does the artwork fit my wall?
- Does the artwork match the rest of my room/decor?
- Does the artwork have a nice quality?
- Does the artwork add life, atmosphere, and warmth to the room?
- Does the artwork "speak" to me in real life?
- Are the colors in reality as expected?
- Does the artwork bring me joy every day by looking at it and is it worth the investment?
If you're unsure about the size of the painting, we offer an accurate representation of the artwork on your wall. Simply send us a picture of your desired wall along with the artwork you'd like to see, to support@victoriamarart.com.
Returns:
Should you wish to return the artwork, please ensure it is returned in its original condition and packaging. We recommend keeping the box and plastic wrapping upon receipt for easy return shipping. While you will receive a full refund for the product, minus the delivery charge, please note that the cost of return postage may exceed the original shipping charge. This is because our shipping price often includes additional handling fees.
Your satisfaction is our priority, and we want to ensure your experience with our artwork exceeds your expectations. If you have any questions or concerns about our return policy, please don't hesitate to contact us.
What sizes are available for your canvas prints?
Our canvas prints are available in a range of sizes, from small to extra-large. You can find specific dimensions listed on each product page to help you choose the perfect fit for your space.
What materials are your canvas prints made of, and how's the print quality?
Our canvas prints are crafted using high-quality canvas material, ensuring durability and longevity. We use state-of-the-art printing technology to produce vibrant, sharp images with exceptional clarity. Our prints are also fade-resistant and waterproof, ensuring they maintain their beauty for years to come.
Are prints look the same as artwork on product photos?
We strive to ensure that the product photos accurately represent the artwork featured on our canvas prints. However, please note that colors may appear slightly different due to variations in monitor settings and lighting conditions. Rest assured, we take great care to provide detailed and accurate product images to help you make an informed decision about your purchase. If you have any concerns about the appearance of the print, please don't hesitate to contact us for further assistance.
Do you offer different frame options for your canvas prints?
Yes, we provide a variety of frame options to suit your preferences. Our frames come in different materials, including wood and metal, and various thicknesses and colors. You can select the frame style that best complements your artwork and enhances its presentation.
What are your prices, and do you offer discounts for bulk orders?
Our prices vary depending on the size and customization options of the canvas print. We occasionally offer discounts and promotions, so be sure to check our website or sign up for our newsletter to stay updated on any special offers. For inquiries about bulk orders or wholesale pricing, please contact our sales team at support@victoriamarart.com for assistance.
How do I care for and maintain my canvas print?
Caring for your canvas print is simple. To keep it looking its best, gently dust it with a soft, dry cloth periodically to remove any surface dirt or debris. Avoid exposing your print to direct sunlight or moisture, as this can cause fading or damage over time. With proper care, your canvas print will continue to brighten your space for years to come.
Can I wash my canvas print?
While we recommend avoiding direct contact with water or cleaning solutions, you can gently dust your canvas print with a soft, dry cloth to remove any surface dirt or debris. Avoid using liquids or harsh cleaning agents, as they may damage the print or alter its appearance.
How do I hang and install a canvas print?
Hanging your canvas print is easy! Each print comes with pre-installed hanging hardware for quick and straightforward installation. Simply follow the included instructions to securely mount your print on your wall. If you have any questions or need assistance, feel free to reach out to our customer support team.
Can I customize a canvas print with my own images or specifications?
While we don't offer printing services for customer-supplied images, we do provide customization options for creating personalized artwork on canvas. Whether you're looking for a custom-sized canvas or an original piece tailored to your preferences, we're here to bring your vision to life. Simply contact us at [insert email address] to discuss your ideas and explore the possibilities for creating a bespoke piece of art that's uniquely yours.
Can you tell me more about the artist behind the artwork featured on your canvas prints?
Our canvas prints showcase artwork created by Victoria Mar, a talented and passionate artist dedicated to bringing beauty and creativity into the world. Victoria's journey as an artist began at a young age, and her love for painting has remained a constant throughout her life. Today, Victoria pours her heart and soul into each piece she creates, infusing them with her unique perspective and vision.
Need Further Assistance?
We're here to help! Our dedicated customer support team is committed to ensuring your experience with us is seamless and enjoyable. Whether you have questions about our products, shipping, customization options, or anything else, we're here to provide assistance and guidance.
Please feel free to reach out to us via email at support@victoriamarart.com. Rest assured, we aim to respond to all inquiries within 24 hours. Your satisfaction is our priority, and we're here to help you every step of the way!